Reach your customers on the platform they use most. With 2 billion+ active users globally and open rates of up to 70% (some reports), WhatsApp bulk messaging and Business API campaigns deliver results no email campaign can match — especially in the UAE.
WhatsApp is personal. It sits on the home screen of almost every smartphone in the UAE, and unlike email — where open rates hover around 20% on a good day — some reports indicate that as many as 70% of WhatsApp messages get opened within minutes of delivery. For UAE businesses that want to reach customers where they already spend their time, there is no more direct channel available today. WhatsApp has over 2 billion monthly active users globally, and the UAE's mobile-first, app-native population puts it firmly among the heaviest-using markets in the world.
At Leads Dubai, we offer WhatsApp marketing as a fully managed service: from database segmentation and message design to send scheduling, delivery monitoring and reply management through a single dashboard. With our marketing database, targeting options like nationality, income, location, age and gender can be applied so the message reaches the contacts most likely to convert. Our packages support text, image, video, PDF and audio — with each campaign supported by a detailed post-send report. Whether you want to reach 100 warm leads with a personalised offer or broadcast to 2,000 opted-in contacts daily, we have a package and a workflow to match.
We also support WhatsApp Business API setup for growing businesses that need to integrate WhatsApp with their CRM, automate customer journey messages, or deploy chatbot responses at scale. Unlike third-party bulk-sending tools that frequently violate WhatsApp's terms and result in account suspension, our API-based approach is compliant, reliable and built to protect your brand number long-term.
All packages use your mobile number for sending messages and carry a 90-day validity. What you can send: Text, Image, Video.
| Package | Validity |
|---|---|
| 2,000 WhatsApp Messages per day | 90 Days |
| 500 WhatsApp Marketing Credits | 90 Days |
| 100 WhatsApp Marketing Credits | 90 Days |
| Total Cost | Ask us, Call us & Email us |
Your mobile number will be used for sending messages.
Group chats let you message with up to 256 people at once, sharing messages, photos, and videos. Everyone in the group can message and see everyone else's responses — ideal for community-style campaigns and announcements.
When you send a message to a broadcast list, it goes to anyone in the list who has your number saved in their phone's address book. If they reply, it appears as a normal one-to-one message on your chats screen, and their reply is not visible to others in the list. Broadcast lists are limited to 256 people. To start engaging, contacts need to have your number saved — you can place your WhatsApp link on your website, email signature or social media pages to make it easy for people to start a conversation with your brand.
WhatsApp Business is a free Android app built with the small business owner in mind. With the app, businesses can interact with customers easily using tools to automate, sort and quickly respond to messages. Learn how to get your WhatsApp Business setup. For bulk campaigns and CRM integration at scale, the WhatsApp Marketing Software route offers more advanced options — though be aware that third-party bulk tools frequently violate WhatsApp's terms and can result in account suspension.
Create a business profile with helpful information for your customers — address, business description, email and website. Set an away message for when you cannot answer so customers know when to expect a response, and configure a greeting message to introduce new customers to your brand. We handle this setup as part of every onboarding so the first impression on WhatsApp is fully professional.
You can use Facebook ads to start WhatsApp conversations directly — click-to-WhatsApp ads from Facebook and Instagram drive new conversations into your WhatsApp Business account, with the recipient initiating the chat. We set up the ad creative, targeting and WhatsApp integration end-to-end and track the full funnel from ad click to conversation close.
Ask us for WhatsApp Demo Portal access to try sending a few messages on your own. Talk to us about WhatsApp advertising solutions — check with us for the best Google Ads combo offer right now: call +971 50 304 7470.
From bulk broadcast to API integration — every channel of WhatsApp marketing managed under one roof.
Send up to 2,000 messages per day per account. Text, image, video or PDF — we manage scheduling, send and delivery confirmation.
API setup and integration with your CRM, ticketing system or automation platform — for scalable, compliant, high-volume messaging.
Segmented contact lists managed by nationality, income, location, age or gender — so every broadcast reaches the most relevant recipients.
Full WhatsApp Business profile configuration: business description, address, website, away messages and greeting message automation.
Live dashboard with delivery rates, open tracking, reply monitoring and campaign performance history — accessible at any time.
Run Facebook and Instagram click-to-WhatsApp ads that drive conversation starts directly into your WhatsApp Business account — full-funnel tracking included.
A snapshot of broadcast campaigns, API launches and click-to-chat strategies across UAE industries.
Key platform statistics and campaign benchmarks from our active UAE client base.
Any business with a customer contact list and something to say benefits from WhatsApp marketing.
Share your contact list and campaign objective. We recommend the right package — 100, 500 or 2,000 messages/day — and segment your audience for maximum relevance.
Our team crafts compliant message copy, creative assets and call-to-action links — reviewed and approved by you before anything is sent.
Campaign is scheduled and broadcast. Delivery confirmations appear in your real-time dashboard. Replies land in a single inbox that you or our team can monitor.
After the campaign you receive a full report: sends, deliveries, opens, replies and click-throughs. We use the data to improve every subsequent campaign.
WhatsApp messages are read far more often than email. Some reports indicate up to 70% of messages are opened — typically within minutes — making it one of the highest-attention channels available to UAE marketers.
We do not use tools that violate WhatsApp's terms. Our API-based approach protects your business number from suspension and keeps campaigns within platform guidelines.
Segmentation by nationality, income, location, age and gender means your message reaches the contacts most likely to convert — not everyone on your list indiscriminately.
Text, image, video, PDF and audio — all supported. Whether it is a product catalogue, a promotional video or a simple offer, WhatsApp delivers it richly and reliably.
Replies from recipients arrive in a single dashboard. Your team can respond directly, or we can manage reply handling as part of a fully managed campaign service.
Full post-campaign reports covering delivery rate, open rate, reply rate and CTR — so you can measure WhatsApp ROI as precisely as any digital channel.
Yes — provided recipients have opted in to receive marketing messages and campaigns comply with UAE data privacy regulations. You must always include an opt-out option. If your contact list includes EU citizens, GDPR compliance is also required. Our team ensures every campaign is structured to meet both WhatsApp's policies and local legal requirements.
We offer three packages: 100, 500 and 2,000 messages per day per account. If you need to reach larger audiences, multiple accounts can be set up. Contact us to discuss the volume that fits your campaign.
One account is one WhatsApp Business number. There is no fixed limit — you can run as many accounts as you need, each with its own daily send package. We commonly set up multiple accounts for larger organisations to spread send volume across separate numbers.
Registration: sign up via an authorised WhatsApp Business Solution Provider (such as MessageBird or another official partner). Approval: complete the application and obtain approval from WhatsApp to use the API. Integration: connect the API with your CRM, helpdesk or third-party tooling so messages can be sent and received programmatically. Compliance: follow WhatsApp's policies for messaging, privacy and data handling. Our team can manage the entire process end-to-end on your behalf.
Use our broadcast feature and ensure all numbers on your list are active WhatsApp accounts. Ideally these contacts should already know you — sending to cold or unverified lists dramatically increases block risk.
No. You can send directly from our UI via the broadcast or broadcast MMS features — no API integration needed for standard campaigns. The WhatsApp Business API is only required when you need CRM integration, chatbot automation or very high-volume sending at enterprise scale.
Accounts get banned when businesses use non-compliant third-party tools or send to non-opted-in lists. Our API-based approach is compliant with WhatsApp's official business policies. Using clean, opted-in lists and responsible send rates protects your business number.
Yes — every client receives access to a web dashboard showing live delivery data, open rates, reply volumes and campaign history. You can log in at any time to review current and past campaign performance.
Yes. Replies arrive in your dashboard in text format. You or your team can respond directly from the dashboard. For businesses managing large reply volumes, we can advise on chatbot automation to handle initial responses.
WhatsApp Business (the app) is designed for small businesses and supports basic broadcast lists of up to 256 contacts, automated greetings and away messages. WhatsApp Business API is for larger organisations that need CRM integration, chatbot automation, multi-agent inbox management and scalable broadcast volume. We support both — and will advise which is right for your operation.
Yes — click-to-WhatsApp ads from Facebook and Instagram are one of the most effective ways to generate warm leads who initiate the conversation themselves. We set up the ad creative, targeting and WhatsApp integration end-to-end and track the full funnel from ad click to conversation close.
Unsolicited marketing calls to individuals on the national Do Not Call list are illegal. Marketing calls are legal if recipients have consented to receive them. Violations can lead to fines and legal consequences. Exceptions include calls related to existing customer relationships or service updates. To use WhatsApp marketing without getting banned, adhere to WhatsApp's policies, personalise messages, use automation tools responsibly, and provide clear opt-out options and responsive customer support.
Start by creating a WhatsApp Business account for your business. Collect opt-ins from customers who are interested in receiving messages to build your subscriber base. Craft engaging, relevant content that follows WhatsApp's policies. Then use automation tools to manage and schedule messages efficiently.
WhatsApp is owned by Meta (Facebook) and offers messaging infrastructure for personal and business use. Third-party providers such as Twilio, MessageBird and Infobip offer APIs and services that allow businesses to use WhatsApp for marketing and customer communications at scale. In the UAE, local telecom operators Etisalat and Du also offer WhatsApp Business solutions for businesses seeking local compliance support.
Yes — WhatsApp Business is widely used in Dubai and the UAE for business communication. It supports business profiles, messaging tools, automated responses and integration options. Businesses must comply with local regulations and WhatsApp's policies. For reliable service and local compliance, consider working through official providers or local telecom operators such as Etisalat and Du.
Contact us for a free demo. We will give you access to our demo portal so you can test a broadcast to your own number before committing to any package. Once you are satisfied, onboarding takes 24–48 hours and your first campaign can go live within the same week.
Fill in the form and we will send you access to our demo portal. Test a real broadcast to your own number, review the dashboard and delivery report — then decide if it is right for your business.
